FAQ

How long will the shop be open?

DREAM MARKET DIGITAL #3 will only be open from October 14-21, 2022. The shop will close at 11:59pm PST on October 21st.

After the event is over, will the shop ever open again?

Once it's gone, it's gone! If we decide to run another event, you can stay updated via our Instagram and Twitter!

You can also support each artist all year round by following them on social media, checking out their own shops, etc. Check out the Artist page for everyone's links to stay up to date!! 

I accidentally placed 2+ orders / wanted to buy more stuff later, can you combine my orders?

We can't combine orders but we can definitely ship your 2 (or more) orders out together! Just reach out to us at dreammarketpopup@gmail.com and we'll refund one of your shipping costs!

How do I get the free limited tote bag?

The first 100 customers to order $100+ (excluding shipping) will receive a free tote designed by Billies. You'll know you got it if it's automatically added to your cart!

EDIT: TOTES SOLD OUT!!! If you got one, it should show in your order confirmation. Sorry if you weren't able to get one!

When will my order ship?

Orders will take about 3-4 weeks to ship after the event ends. Please keep in mind that we're a super small team so please be patient when waiting for a tracking number or a reply to an email. We're going to do our best to have everything out by mid-end of November.

Shipping within the US may take about an additional 1-2 weeks and international orders may take an additional 4-7 weeks.

And please tag us online when you receive them! #dreammarketpopup

A note about COVID-related international shipping:

Please double check if your country is accepting mail from the US before ordering! If we run into any issues, we'll notify you and refund your order.

Also, please note that shipments may take longer than usual depending on the COVID-related observance in each country.

What is your return/exchange policy?

All sales are final! We cannot do exchanges of any kind - including apparel sizes. Please double check the size chart before ordering! 

What happens if my order gets damaged or lost?

We will try to replace the order, but it may not be possible! In the event that a replacement is not possible, we can give you a partial or full refund.

Please contact us at dreammarketpopup@gmail.com to chat!

Who's running this event?

DREAM MARKET DIGITAL is organized and run by some friends, Janet Sung, and Gabby Howitz + Billies (Uchuu Summer)! We ran our first DREAM MARKET pop up in 2019 in Los Angeles at Milk+T. It went really well and we wanted to do another one to help out all our friends who have lost work due to the pandemic.

Thanks everyone for checking out the shop and all the artists' works 

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All other inquiries, please contact: dreammarketpopup@gmail.com

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